Return & Refund Policy – TheUplift
At TheUplift, we strive to deliver top-notch digital marketing services that meet your expectations and support your brand’s growth. However, we understand that sometimes things don’t go as planned. Please read our Return & Refund Policy carefully to understand your rights and our commitments.
1. Services Covered
This policy applies to all digital marketing services provided by TheUplift, including but not limited to:
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SEO & SEM
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Social Media Management
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Google Ads Campaigns
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Content Creation
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Branding & Design
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Website Development
2. Refund Eligibility
We offer refunds under the following conditions:
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Service not delivered: If we fail to deliver the agreed-upon service within the specified timeframe and without valid reason.
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Duplicate payment: In case you are charged more than once for the same service.
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Service cancellation: If you cancel a service within 24 hours of placing the order and no work has commenced.
3. Non-Refundable Situations
Unfortunately, refunds will not be provided in the following situations:
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If significant progress has already been made or service has been partially/fully delivered.
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If dissatisfaction is based on subjective preferences (e.g., creative differences) after the scope of work has been approved.
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Delays caused by lack of client response, feedback, or incomplete input.
4. Process to Request a Refund
To initiate a refund request, please email us at support@theuplift.in within 7 days of your order with:
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Your full name
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Order details or invoice number
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Reason for requesting a refund
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Any supporting evidence or context
Our support team will review the case and respond within 3-5 business days.
5. Dispute Resolution
In case of any disputes, we’re committed to working with you professionally and respectfully to reach a fair solution. Our goal is always your satisfaction and success.
6. Contact Us
If you have questions about our Return & Refund Policy, please contact us
+91-XXXXXXXXXX